FAQ

Services

What are the services you provide?


Custom calligraphy and engraving services for special occasions, such as weddings, and live brand events! I also give private one-on-one pointed pen calligraphy lessons at my home office. I'd love to hear from you to discuss your project in detail, so please reach out!




Do you teach?


Yes! Please go here for more information




Do you work in French?


Bien sûr! Je suis billingue, mais ma langue maternelle est l'anglais. Si vous voulez communiquer avec moi en français, n'hésitez pas :)




We have an event coming up and we would love to have a calligrapher on-site. Is this something you do?


Yes, definitely! I love on-site events and connecting with both brand ambassadors and clients. Please reach out to me directly for more information.





Logistics

I'm interested in working with you! How do we connect?


Please contact me as soon as possible to set up a time for a conversation! I will then be able to discuss your vision and my calendar availabilities




How soon should I book you?


As soon as you can, especially during the summer because it is wedding season. My calendar fills up quickly and I don't want to miss out on making your day or event beautiful :)




Why does calligraphy take so long?


The nature of calligraphy is that you are handwriting everything meticulously. Unfortunately, this is a process that cannot be rushed!




Do you offer rush services?


Yes. Less than a 10 business day turnaround time will incur a surcharge equivalent to 50% of the original order price





Payment and Shipping

Do you require a deposit?


Yes. I require a 50% non-refundable deposit before any work can begin.




What sort of payment do you accept? And how do I pay?


I accept all major credit cards, debit, and cash. Unfortunately I am unable to accept cheques at this time. You can pay me either online through my client portal, or in person.




Can my order be refunded?


Due to the nature of the work, orders cannot be refunded. However, if there was an error made on my part, I will of course recify it for no extra charge.




Do you ship internationally?


I do, but please keep in mind that orders crossing the ocean(s) take longer to arrive than domestic mail. Please allow enough time for the order to be completed when booking me.





Pricing

How much do your calligraphy services cost?


If depends on your project! Please contact me so we can discuss your vision in detail.





Subscribe to the Newsletter for Monthly Updates
  • Facebook
  • Instagram
  • Pinterest
  • DeviantArt
  • Twitter
  • YouTube

©2020 by Neilson Letters Calligraphy.